by Joshua Zerkel
In my work with small/medium businesses and entrepreneurs, I hear a near-constant refrain: overwhelm, overwork, and lack of productivity. While there’s no one silver bullet that can solve all of these problems in one fell swoop, choosing and implementing the right technology can make a HUGE difference not only to how you work, but to your overall bottom line in your business.
In particular, online or cloud-based tools (that is, applications or services that you access via the internet, instead of being installed on your computer) have a number of...